Frequently
Asked Questions

We offer three core services: Exterior Detail, Interior Detail, and Full Detail.

Interior Detail includes vacuuming, pet hair removal, stain removal, interior extraction (hot water extraction), leather or fabric conditioning, and full interior wipe-down.

Exterior Detail includes hand wash, clay bar treatment, tire and wheel cleaning, and sealant protection.

Full Detail combines both. Every quote is customized: we assess your vehicle's size and condition and price accordingly. No generic packages.

Yes, pet hair removal is one of our most requested services in Morris County. Dog and cat hair embeds deep into carpet fibers and seat fabric in ways a regular vacuum cannot reach. We use professional extraction equipment with specialized pet hair attachments to pull embedded hair out of seats, floor mats, the trunk area, and the headliner. After the pet hair removal, we follow up with a thorough vacuum and interior wipe-down so every surface is completely clean.

Interior extraction (also called hot water extraction or steam extraction) is a deep-cleaning technique where we inject hot water mixed with a cleaning solution into your car's carpet and upholstery, then immediately extract it along with loosened dirt, stains, and odor-causing bacteria. It's far more effective than surface scrubbing alone. We offer extraction as part of our interior detail service. It's particularly effective for heavily soiled carpets, persistent pet odors, and set-in stains that surface cleaning can't reach.

Yes, stain removal is included in our interior detail service. We pre-treat stains with professional cleaning solutions designed for automotive fabric, leather, and carpet. For deep stains and ground-in dirt, we use hot water extraction to fully lift the stain from the fibers. We handle coffee spills, juice stains, food residue, mud, ink marks, and most mystery stains. The older or deeper the stain, the more effort it takes, but we always do our best to achieve complete removal.

Yes. Odor elimination is part of our interior detail service. Common sources include pet odors, cigarette smoke, mildew, food, and bacteria embedded in upholstery. We address the source directly: deep extraction removes odor-causing bacteria and residue rather than just masking the smell with a fragrance. For persistent odors, we follow up with professional-grade odor neutralizers applied after the extraction and cleaning process. Most odors are fully eliminated or dramatically reduced after a thorough interior detail.

No, you don't go anywhere. Mobile car detailing means we come to your location with all of our professional equipment. Whether you're at your home or driveway anywhere in Morris County, NJ, we come to you. You pick the time, tell us where the car is, and we take care of the rest.

If you prefer a drop-off, we have a location at 191 Malapardis Road in Cedar Knolls, NJ. Just let us know when booking and we'll confirm a time for you to bring it in.

We need two things: a working outdoor water hookup (spigot or hose connection) and a standard electrical outlet near where the car will be parked. These power our pressure washer, extraction equipment, and other tools. If neither is available at your location, let us know before booking and we'll do our best to work something out.

Most jobs take 1 to 3 hours depending on the service type and your vehicle's condition. An exterior-only detail is typically faster. A full interior detail, especially one involving pet hair removal, extraction, and stain removal, takes longer. A full detail on a large SUV in heavily soiled condition can take 3+ hours. We'll give you a time estimate when we quote the job.

No, you don't need to be present for the entire service. As long as we have access to your vehicle and the water and power connections we need, you can go about your day. We'll text you when we're finishing up so you can do a walkthrough and inspect the work before we leave.

Pricing depends on the service type (exterior, interior, or full detail), the size of your vehicle (sedan vs. SUV vs. truck), and its current condition. We don't publish flat-rate prices because a quick exterior on a clean sedan is very different from a full interior on a heavily soiled family SUV with dog hair everywhere. Call or text us at 862-204-7568 for a free custom quote.

Yes, if a vehicle requires significantly more labor due to heavy pet hair buildup, extensive staining, or a long period of neglect, that is reflected in the quote. We always tell you the full cost upfront before we start a single thing. Our pricing is honest and transparent. You'll never be surprised by charges at the end.

Everything is custom. We don't sell Bronze/Silver/Gold packages that charge every customer the same price regardless of what their vehicle actually needs. When you contact us, we assess your vehicle's size and condition, ask a few questions (photos help), and give you a quote that reflects the real work involved. This means you never pay for a service your car doesn't need.

The easiest way is to call or text us at 862-204-7568. You can also send a DM on Instagram at @gngautodetail, or fill out the quote form on our homepage. Include your vehicle type, the services you're interested in, and photos of the current condition if possible. The more info we have, the more accurate the quote.

We accept cash, Apple Pay, and Venmo. Payment is due at the end of the service, after you've had a chance to look over the work.

We serve all of Morris County, NJ and surrounding communities, including: Cedar Knolls, Morristown, Parsippany, Madison, East Hanover, Whippany, Florham Park, Morris Plains, Boonton, Chatham, Summit, Livingston, Short Hills, Millburn, Roseland, Caldwell, West Caldwell, Denville, Randolph, Mountain Lakes, and Mendham. If you're unsure whether we reach your specific location, give us a call. We're very flexible.

Yes, we work weekends. Many of our customers prefer Saturday or Sunday appointments since they're home. Weekend slots fill up fast, so we recommend reaching out a few days in advance if you have a preferred time.

If there's inclement weather on your scheduled day, we'll reach out to reschedule at no extra charge. We'll work with you to find the next available slot that fits your schedule.

Our primary service area is Morris County and the immediate surrounding areas, including parts of Essex County (Livingston, Short Hills, Millburn, Roseland, Caldwell, West Caldwell). For locations significantly outside this area, contact us and we'll let you know if we can accommodate. Travel fees may apply for longer distances.